Refund policy

Return & Refund Policy

At CNS Wave™, we create digital training protocols designed to help users train smarter, recover better, and build strength through structured progression.

Because our products are delivered digitally, all sales are considered final once the digital product has been purchased and access or download has been provided.

Digital Products

All CNS Wave™ training protocols, guides, PDFs, downloads, and digital materials are non-returnable and non-refundable after purchase.

This includes, but is not limited to:

  • PDF training protocols
  • Digital workout guides
  • Downloadable tracking sheets
  • Online training materials
  • Digital educational resources

Once a digital product has been delivered, it cannot be returned in the same way as a physical product.

Performance-Based Refunds

Our protocols are designed to provide structure, progression, and guidance, but individual results will vary based on consistency, starting ability, training history, recovery, nutrition, health status, and proper use of the program.

For that reason, CNS Wave™ does not offer refunds based on individual performance outcomes, lack of results, change of mind, or failure to complete the program.

We encourage every customer to read the product description carefully before purchasing to make sure the program is appropriate for their needs.

Download or Access Issues

If you have trouble accessing or downloading your product, please contact us and we will help resolve the issue.

If a technical problem prevents delivery of the product and we are unable to provide access, we may issue a refund at our discretion.

Duplicate Purchases

If you accidentally purchase the same digital product more than once, contact us within 7 days of purchase. We may issue a refund for the duplicate order after review.

Medical and Fitness Disclaimer

CNS Wave™ training products are educational fitness resources and are not medical advice, physical therapy, rehabilitation treatment, or a substitute for professional care.

Before beginning any exercise program, consult a qualified healthcare provider if you have any medical condition, injury, pain, or concern about your ability to exercise safely.

Contact Us

For questions about your order, download access, or this policy, please contact us at:
info@cnswave.com